Shipping

 

ENDEMANN endeavours to process your order & have it shipped to you as soon as possible. We offer the following convenient shipping options:

 

Free Standard Shipping for all Orders over $299.00 within Australia.

All online orders over $299.00 receive free standard shipping within Australia.

Orders under $299 will incur a standard shipping fee of $10. We also offer express shipping for a flat rate fee of $15.

Your order will be processed and dispatched within 1-2 working days. However, in the event that there are any problems with your order we will contact you via phone and or email.

We deliver all Australian orders by Australia Post, a signature is required on delivery, we therefore recommend that you provide an attended address. If using a work address, please ensure to include the business name. If no one is available to sign for the parcel, a card will be left by your local Australia Post delivery person to collect your order from your nearest post office within 10 working days.

Express Shipping

Express delivery is also available at a cost of $15. Express delivery is the quickest delivery option offered by Australia Post.

Australia Delivery Times:

·      Sydney Metro - 1-2 business days,

·      Melbourne & Brisbane Metro – 2 business days,

·      Adelaide Metro – 3 business days,

·      Perth & Darwin Metro - 4 business days

·      Tasmania metro - 4 business days.

For all regional orders - the delivery time will take slightly longer depending on the state and region. *During busy sale periods, please allow extra time for your order to arrive. Delivery times should be treated as estimates only. Expected delivery timeframes begin from the moment your parcel is dispatched

 

I N T E R N A T I O N A L    S H I P P I N G 

NEW ZEALAND Flat Rate shipping $25.00

Free shipping for orders over $299.00

New Zealand orders are sent via Australia Post and generally take 3 to 7 working days to arrive. Please note: customs charges and duties are the responsibility of the customer and will not be refunded by Endemann. It is the responsibility of customers to check local customs regulations before placing an order for shipping outside Australia.

All other Overseas destinations: UK, USA, EUROPE

Please see checkout for shipping options and rates. Shipping times may vary, depending on the destination, alternatively please contact our Endemann Customer care team who will be able to help you further.

For all other international destinations, shipping rates and options will be calculated at checkout. Shipping times can vary significantly depending on the destination. For further assistance, please contact our customer care team

Import Taxes and Duties / VAT

Please be aware that shipping costs do not include any VAT, import duties, or taxes. These charges are the sole responsibility of the customer. We strongly recommend checking with your local customs office for estimated costs before placing your order.

If a package is returned to us because of the customer's refusal to pay duties and taxes, we will issue a gift card for the value of your order, minus the cost of return shipping to us. ENDEMANN Menswear is not responsible for replacing or refunding orders that are held or destroyed by customs due to unpaid fees.

 

Tracking your order

Once your order has been processed and dispatched, you will receive an email from Endemann with your tracking number. If you wish to track the delivery of your order you can log into the Australia Post website below and enter your tracking number.

Tracking link below:

https://auspost.com.au/mypost/track/#/search

If you have any problems tracking your order please contact Endemann customer care.

Email: customercare@endemann.com.au